The request form fields on the main website are processed only in your browser. The website does not store or send them automatically. You choose the contact channel and send the prepared message yourself.

Once you open a third-party messenger or service, its own privacy policy applies.

A trip is considered confirmed once the route, date, driver, vehicle and final price have been agreed in writing and you reply “Confirmed.”

Airport or city trips booked without prepayment can be cancelled free of charge. For longer-distance trips, deposit and refund terms are confirmed in writing before payment.